Positive communications survey results

RECA would like to thank all respondents who recently completed our communications survey.  Your time and comments were appreciated. Excellent input was provided resulting in mostly positive feedback in regards to RECA’s current communications with the industry.

Over 70% of respondents rated the frequency of communications from RECA as sufficient, with the Regulator being the most popular and useful source of information. Half of respondents rated the Regulator as ‘Excellent’ in terms of content, design and relevance. The most popular and useful feature of the Regulator, according to respondents, is the Case Studies.

Respondents indicated that the RECA website is used mostly for access to the RECA Online system and for latest news. Overall, the website was rated ‘average’ to ‘good,’ with many respondents indicating that although they find the website useful, it should be easier to navigate around the site.

Starting in the fall, RECA will be redesigning its current website.  We will be undertaking a comprehensive review of the current site’s content and functionality, and the feedback received in the communications survey will be taken into account during the process. Further consultation with industry stakeholders and with the public will be initiated to help determine further new features and content.  The new website will aim to be more user-friendly and continue to provide relevant information for industry members, consumers and stakeholders. The completion of the new website is planned for fall 2009.

 

 

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